At the Shake Shack Empire Outlets located right next to the Staten Island Ferry, the culinary experience transcends typical fast food offerings. Customers rave about the iconic ShackBurgers and crinkle-cut fries, which are often described as both juicy and satisfying. One diner, TacoBebs, relished a plain cheeseburger, declaring it the juiciest they’d ever enjoyed. The freshly made milkshakes are a standout as well; one satisfied customer loved them so much they bought a second! The vibrant atmosphere, coupled with friendly staff, enhances the overall dining experience, making patrons feel right at home.
Reviewers highlight the cleanliness and warmth of the venue, a comforting spot to unwind after a chilly ferry ride. Luis Hernandez appreciated the range of options, noting that the avocado burger was particularly delightful. Ordering through the app is seamless, with quick service ensuring your food is ready in no time. Staff member Jon's warmth and attentiveness created a welcoming vibe that patrons cherish. For quick but quality bites in a lively setting, Shake Shack Empire Outlets is a culinary gem where casual meets exceptional.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Does not have assistive hearing loop
Service options
Has outdoor seating
Has no-contact delivery
Offers delivery
On-site services available
Offers takeaway
Serves dine-in
Highlights
Has fast service
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves alcohol
Serves beer
Serves coffee
Serves comfort food
Serves food
Quick bite
Serves small plates
Serves vegetarian dishes
Dining options
Serves lunch
Serves dinner
Has catering
Serves dessert
Has seating
Amenities
Has gender-neutral toilets
Has toilet
Atmosphere
Casual
Quiet
Trendy
Crowd
Family friendly
Good for groups
LGBTQ+ friendly
Popular with tourists
Transgender safe space
Popular with university students
Planning
Doesn't accept reservations
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
High chairs available
Has kids' menu
Parking
Free of charge street parking
Paid parking lot
Pets
Dogs allowed outside
Photos
Reviews For Shake Shack Empire Outlets - Staten Island Ferry
Jatinder Singh
Jun 19,2025
The menu boasts iconic ShackBurgers, crinkle-cut fries, and creamy shakes, ensuring a classic yet satisfying meal. The vibrant atmosphere and friendly staff add to the overall charm.
TacoBebs
Jun 16,2025
This was exactly what we needed after our chilly ferry ride. I got a plain cheeseburger and it was the juiciest burger I've ever had. My Mum enjoyed a milkshake so much that she bought a 2nd one.
Wing NP
May 20,2025
Fantastic food ! Love the warm air inside, not only from the heater but also the staff. Would come back if I happen to eat around Empire Outlet Mall Staten Island.
luis hernandez
May 13,2025
This place was clean, staff awesome very friendly. Burgers come in small and double, small was very good. The place was packed I guess because at the time was chilly outside. Out side you have seating too. Avocado burger it’s very nice. Drinks were good no too sweet.
Ling Y Liu
May 7,2025
Ordered via app and when we got there (10mins), our order was ready. A very friendly and kind staff, Jon, greeted us and happily handed us our order. We went for the double shack BOGO and the 1 large fountain drink. The quality of the burger is always exceptional, even better with the BOGO promotion. The vibe and atmosphere provided by the staff made us feel welcomed. Much better experience this time compared to out orevious visits at this location!
Sharon Ali
Apr 25,2025
It's a Shake Shack with sunlight streaming in and that's a plus on a cool afternoon. The food was delicious and the wait was not that long however they forgot to serve one of us. I had to go to the counter and they just handed it to me. It was sitting there all this time.
Florian Zimmermann
Apr 7,2025
Very good shake shack experience! Food was even brought to the table. Compared to other shake shack restaurants the burger was extremely crispy and well salted. Korean bbq options are also very tasty!
mrlegend4456
Mar 11,2025
I Liked the Food and Drink Options at Shake Shack Especially that Apple Slider Donut Milk Shake it was so good and Smokeshack burger was also so delicious
Reviews For Shake Shack Empire Outlets - Staten Island Ferry